Welcome to our website. By accessing or using our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
1. General
These Terms & Conditions govern your use of our website and services. We reserve the right to update or modify these terms at any time without prior notice.
2. Product Information
We make every effort to display accurate product details, including descriptions, images, pricing, and specifications. However, slight variations may occur due to photography, screen settings, or handcrafted processes.
3. Pricing & Payments
All prices are displayed in applicable currency and are subject to change without notice. Payments must be completed through approved payment methods. Orders will be processed only after successful payment confirmation.
4. Custom & Made-to-Order Jewellery
Customized or made-to-order jewellery is crafted based on customer preferences. Once confirmed, such orders cannot be cancelled, returned, or refunded unless there is a manufacturing defect.
5. Orders & Acceptance
We reserve the right to accept or reject any order at our discretion. In case of order cancellation from our side, the paid amount will be refunded as per our refund policy.
6. Shipping & Delivery
Delivery timelines provided are estimates and may vary due to location, availability, or unforeseen circumstances. We are not responsible for delays caused by third-party courier services.
7. Returns & Refunds
Returns and refunds are subject to our Return Policy. Items must be returned in original condition with proper documentation. Customized jewellery is not eligible for return or refund.
8. Warranty & Repairs
Jewellery warranty, if applicable, covers manufacturing defects only and does not include damages caused by wear and tear, mishandling, or improper care.
9. Intellectual Property
All content on this website, including images, logos, designs, and text, is the property of the company and may not be used or reproduced without written permission.
10. User Responsibilities
Users agree not to misuse the website, provide false information, or engage in activities that may harm the website, brand, or other users.
11. Limitation of Liability
We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
12. Privacy
Your personal information is handled in accordance with our Privacy Policy. We are committed to protecting your data and maintaining confidentiality.
13. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with applicable laws and regulations.
14. Contact Information
For any questions regarding these Terms & Conditions, please contact us through our official communication channels.
