We are committed to delivering your jewellery safely, securely, and on time. Please review our shipping policy for complete details.

1. Shipping Locations

We currently ship to selected domestic and international locations. Availability of shipping services may vary based on delivery address.

2. Order Processing Time

  • Ready-made jewellery orders are processed within 2–5 business days after payment confirmation.
  • Customized or made-to-order jewellery may take 7–21 business days, depending on design complexity.
  • Orders are not processed on Sundays or public holidays.

3. Delivery Timeline

  • Estimated delivery timelines will be shared at the time of order confirmation.
  • Delivery times may vary due to location, courier partner schedules, weather conditions, or unforeseen circumstances.

4. Shipping Charges

  • Shipping charges, if applicable, will be clearly displayed during checkout.
  • Free shipping may be offered on selected products or promotional orders.

5. Secure Packaging

All jewellery is packed in tamper-proof, secure packaging to ensure safe delivery and maintain product quality.

6. Order Tracking

Once your order is shipped, tracking details will be shared via email or SMS, allowing you to monitor your delivery status.

7. Delays & Exceptions

While we strive to deliver on time, we are not responsible for delays caused by:

  • Courier service issues
  • Incorrect or incomplete address details
  • Natural calamities or force majeure events

8. Delivery Confirmation

Products will be delivered only to the address provided at checkout. A signature or OTP confirmation may be required at the time of delivery.

9. International Shipping (If Applicable)

  • International orders may be subject to customs duties, taxes, or import charges as per destination country regulations.
  • These charges must be borne by the customer.

10. Damaged or Missing Packages

If you receive a damaged package or notice any discrepancy, please inform us within 24–48 hours of delivery with supporting images.

11. Policy Updates

We reserve the right to modify this Shipping Policy at any time without prior notice.